Thursday, November 13, 2008

Soft Systems Methodology for Video Conferencing

As an Employee of Company Q, we need to provide training to employees of company U.
For the same, we need tp considering the SSM(Soft Systems Methodology)(checkland & Poulter, 2006). Need to use the technique called CATWOE:

Description :
The training to be given, should include the following things involved:
1) Inducation program about the company.
2) Methods for using existing Systems.
3) Cultural/ Best Practices Training.
4) Training Related to Work / Technology.

CATWOE:
T: Transformation : The people should work with new people, new company, new rules, technology, and culture. So there is a need to smooth transition, so that they dont feel too much uncomfortable.

C: Clients: Trainers, & Trainees.

A: Actor : Trainer.

W: Worldview: The best possible method for this training would be through Video Conferencing.
Because it provides
1) face-to-face communication, which is very much effectice than on phone.
2) World wide scope,
3) Time & Cost effecient.

O: Owners : Parent Company.

E: Envirnment: Some seminar hall, or meeting room in both companies.

Activities for a meaningful training.
1) Intractive - people should take part in it.
2) Should inculde interesting Presentations, Videos, and if possible, games.
3) Information about the products, equipments, technologies, tools, if provided by parent company & ways to use them.
4) Belbin Questionair, & understanding & alloting roles to employees.

4 comments:

Abis said...

thanks vishal,
btw, where is the rough structure of the training?

I dont find it in blog.

Vishal0soni said...

i had mailed the rough structure as alide show.
i m not able to put it here on blog!!!

Unknown said...

You clearly identified the clients and owners. But in practice, how do you go about making sense of what the clients want and what the owners want?

How can the activities you identified help make the training event a meaningful experience for all those involved?

Unknown said...

Overall impression from your BLOG:

-Your blog is very well maintained
-Excellent use of material (incorporating videos, images, text)
-I like the idea of using mini surveys!
Well done!

Note: check the grammar before you post something. It is a good practice and will help you when you are writing your assignments or dissertation!